Privacy Notice
Last Updated: 25th October 2024
Your privacy is important to us. This Privacy Notice explains how we collect, use, and protect your information when you use our site and services.
When you interact with our services, we may collect the following information:
- User Queries: We collect and store the questions or queries you submit to provide better search and response capabilities. This helps us improve our site and provide you with relevant answers.
- IP Address: Your IP address may be logged when you submit a query. This helps us monitor the usage of our site and protect against unauthorized access or abuse.
- Email Address: If you choose to sign up for our mailing list, we collect your email address to send you updates and relevant information about our services.
We use the information we collect to:
- Improve the relevance and accuracy of responses to user queries.
- Analyze trends and monitor site performance to enhance our service.
- Protect the integrity of our platform by preventing fraud and abuse.
- Mailing List: If you sign up, we use your email address to send updates, newsletters, or other communications you have opted into. You can unsubscribe at any time.
Note: We do not use the data collected to identify individual users beyond mailing purposes or for unrelated marketing activities.
3. Data Retention
- User Queries, IP Addresses, and Email Addresses: We store user queries and associated IP addresses securely. Mailing list email addresses are retained as long as you remain subscribed. You can unsubscribe at any time, after which your email address will be removed from our mailing list.
4. Data Sharing
We do not share or sell your information with third parties. The information collected is used solely for the purposes outlined in this Privacy Notice and is accessible only to authorized personnel.
5. Data Security
We employ industry-standard security measures to protect your information, including encryption and access controls. However, please be aware that no method of online data transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, where applicable.
If you have any questions about your data rights or wish to make a request, please contact us via this web form.
7. Changes to This Privacy Notice
We may update this Privacy Notice periodically. Any changes will be posted on this page with an updated “Last Updated” date.